A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 24,000 /month
Superseva Services Private Limited
Sector 2 HSR Layout, Bangalore
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities
Respond promptly and professionally to customer inquiries via email.
Investigate and resolve customer issues and complaints efficiently.
Maintain accurate records of customer interactions, actions, and resolutions.
Coordinate with internal teams to ensure timely and effective issue resolution.
Provide insights and feedback to improve overall customer service processes.
Support team objectives by completing related tasks as required.
Qualifications & Requirements
Graduate in any discipline.
Minimum 1 year of experience in customer support (email/chat preferred).
Strong written and verbal communication skills.
Excellent analytical and problem-solving skills.
Ability to manage pressure and handle challenging situations professionally.
Strong organizational skills and attention to detail.
Proficiency in using computers/laptops, CRM tools, and ticketing platforms.
