International Non Voice Process

20,000 - 24,000 /month

Superseva Services Private Limited

Sector 2 HSR Layout, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Kannada

Diploma and above

Males Only

6 days working | Rotational Shift

Job Description

Key Responsibilities

Respond promptly and professionally to customer inquiries via email.
Investigate and resolve customer issues and complaints efficiently.
Maintain accurate records of customer interactions, actions, and resolutions.
Coordinate with internal teams to ensure timely and effective issue resolution.
Provide insights and feedback to improve overall customer service processes.
Support team objectives by completing related tasks as required.

Qualifications & Requirements

Graduate in any discipline.
Minimum 1 year of experience in customer support (email/chat preferred).
Strong written and verbal communication skills.
Excellent analytical and problem-solving skills.
Ability to manage pressure and handle challenging situations professionally.
Strong organizational skills and attention to detail.
Proficiency in using computers/laptops, CRM tools, and ticketing platforms.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this International Non Voice Process job

What skills and experience do you need for this International Non Voice Process job?
Ans : To apply for this International Non Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International Non Voice Process job ranges between ₹20,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 2 HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this International Non Voice Process job. Only male candidates can apply.
What are the key responsibilities of this International Non Voice Process job?
Ans : As a International Non Voice Process, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Non Voice Process job is located in Sector 2 HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this International Non Voice Process job.
Why should you apply for this International Non Voice Process job?
Ans : This International Non Voice Process job offers a salary between ₹20,000-₹24,000 per month. This is a Full Time opportunity and has 2 openings available.