Customer Support Executive

25,000 - 30,000 /month

Victa Earlyjobs Technologies Private Limited

Muneshwara Nagar, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Customer Support Executive – Razorpay Process

One Point One Solutions Limited

published

Full-time

Type

on-site

Work Mode

Immediate

Hiring Need

Job Description

Customer Support Executive – Razorpay Process

Location:

On-site – [Office Location based on allocation]

Process:

Razorpay

Employment Type:

Full-time

Salary / CTC:

Freshers: ₹25,000 CTC (₹20,000 Take Home)
Experienced: ₹27,000 CTC (₹22,000 Take Home)
1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)

Shift & Working Days:

Shift: 8 AM – 8 PM (Any 9 hours)
6 working days with 1 rotational weekly off

Experience Required:

Freshers & Experienced candidates welcome
1+ year relevant experience preferred for higher CTC

Educational Qualification:

12th Pass / Graduate (Any Stream)

Required Skills & Competencies:

Excellent verbal and written communication in English & Hindi
Strong customer handling and problem-solving abilities
Basic computer literacy (MS Office, typing, navigation, CRM tools)
Ability to multitask in a high-volume environment
Interpersonal skills and professional attitude

Nice-to-Have Skills:

Experience in fintech or BPO customer support
Familiarity with payment platforms and financial transactions

Roles & Responsibilities:

Handle inbound and outbound queries for Razorpay services
Provide clear, accurate, and timely information to customers
Maintain CRM or tracking systems with customer interactions
Escalate unresolved issues to the relevant department
Follow process guidelines and quality standards
Support the team in achieving daily and weekly targets
Ensure compliance with company policies and KYC norms

Hiring Need:

Immediate

Skills & Requirements

Required Skills

Customer Support / BPO Handling × Inbound & Outbound Call Handling × Excellent Communication in English & Hindi × Problem Solving × Basic Computer Skills ×

Preferred Skills

Experience in Fintech or Payment Platforms × CRM Handling × Lead Generation & Follow-up ×

Experience

0 - 3 years

Education

12th

Age Range

21 - 25 years

Languages Required

English, Hindi

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Muneshwara Nagar, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 25 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Muneshwara Nagar, Bangalore.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 25 openings.