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Customer Support International Non Voice Process

salary 10,000 - 14,000 /month*
company-logo
job companyPemlix Technology Solutions Private Limited
job location Taratala, Kolkata
incentive₹2,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
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Job Description

We are looking for a International Non Voice Process to join our team at Pemlix Technology Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10,000 - ₹14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support International Non Voice Process job

  1. What skills and experience do you need for this Customer Support International Non Voice Process job?
    Ans : To apply for this Customer Support International Non Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹14,000 per month in this Customer Support International Non Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Taratala, Kolkata.
  5. How many vacancies are there for this Customer Support International Non Voice Process job?
    Ans : There are 25 vacancies for this Customer Support International Non Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International Non Voice Process, you will work on skills like Computer Knowledge, International Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Non Voice Process position is Taratala, Kolkata.
  9. Who is the right fit for this Customer Support International Non Voice Process job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support International Non Voice Process job.
  10. What makes this Customer Support International Non Voice Process job a good opportunity?
    Ans : This Customer Support International Non Voice Process job is a good opportunity as it offers a salary between ₹10,000-₹14,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

International Calling, Non-voice/Chat Process, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 14000

English Proficiency

Yes

Contact Person

Fiona Sebastian

Interview Address

Webel IT Park, Taratala, Kolkata
Posted 3 days ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > International Non Voice Process