We are looking for a International Non Voice Process to join our team at Pemlix Technology Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹10,000 - ₹17,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Customer Support International Non Voice Process job
Can freshers or experienced candidates apply for this Customer Support International Non Voice Process role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Support International Non Voice Process role.
What salary is offered for this Customer Support International Non Voice Process job?
Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹10,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support International Non Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Behala, Kolkata.
How many vacancies are there for this Customer Support International Non Voice Process job?
Ans : There are 50 vacancies for this Customer Support International Non Voice Process role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
What does the role of Customer Support International Non Voice Process involve?
Ans : As a Customer Support International Non Voice Process, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Non Voice Process position is Behala, Kolkata.
Who is the right fit for this Customer Support International Non Voice Process job?
Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Support International Non Voice Process job.
What makes this Customer Support International Non Voice Process job a good opportunity?
Ans : This Customer Support International Non Voice Process job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
PF, Cab
Skills Required
International Calling, Non-voice/Chat Process
Shift
Day
Contract Job
No
Salary
₹ 10000 - ₹ 17000
English Proficiency
Yes
Contact Person
Angelina Sampson
Interview Address
P1, Taratala Road, Webel It Park, Parnashree, Kolkata