International Non Voice Process

20,000 - 29,000 /month*

Knack Global

Sitapura Industrial Area, Jaipur

₹5,000 incentives included

2 - 3 years Experience in Customer Support / TeleCaller

50 Openings

इंसेंटिव्स शामिल

फुल टाइम

आवश्यक स्किल्स

International Calling

Non-voice/Chat Process

जॉब हाइलाइट्स

Industry Type: Health/ Term Insurance

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a International Non Voice Process to join our team at Knack Global. The role offers ₹20,000 - ₹29,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this International Non Voice Process job

What qualifications and experience are required for this International Non Voice Process position?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience and skills like International Calling, Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this International Non Voice Process job ranges between ₹20,000-₹29,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What are the key responsibilities of this International Non Voice Process job?
Ans : As a International Non Voice Process, key responsibilities include skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Non Voice Process job is located in Sitapura Industrial Area, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 2-3 years of experience is ideal for this International Non Voice Process job.
Why should you apply for this International Non Voice Process job?
Ans : This International Non Voice Process job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 50 openings available.