Customer Support International Non Voice Process

20,000 - 29,000 /month*

Knack Global

Sitapura Industrial Area, Jaipur

₹5,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal

Job Description

We are looking for a International Non Voice Process to join our team at Knack Global. The role offers ₹20,000 - ₹29,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support International Non Voice Process job

Who is eligible to apply for this Customer Support International Non Voice Process job at Knack Global?
Ans : Candidates should have a Graduate and above qualification for this Customer Support International Non Voice Process job offered by Knack Global.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹29,000 per month in this Customer Support International Non Voice Process position.
What shift and timings does this job follow?
Ans : This Customer Support International Non Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support International Non Voice Process job is located in Sitapura Industrial Area, Jaipur.
Why should you apply for this Customer Support International Non Voice Process job?
Ans : This Customer Support International Non Voice Process job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 50 openings available.