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Customer Support International Non Voice Process

salary 20,000 - 29,000 /month*
company-logo
job companyKnack Global
job location Sitapura Industrial Area, Jaipur
incentive₹5,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Healthcare
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Meal, PF
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Job Description

Job Description

About the Company

Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.

Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.

Job Title

Process/Operations Associate

Job Location

Jaipur

Job Description

As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.

Key Responsibilities:

  • If Required make outbound calls to US insurance companies to check claim status

  • Handle denials management and patient eligibility verification

  • Perform insurance follow-ups to ensure timely claim resolution

  • Ensure adherence to defined productivity and quality standards

  • Maintain accurate documentation and follow compliance guidelines

  • Meet daily and monthly performance targets within stipulated timelines

Work Details & Benefits

  • 5 days working (Saturday & Sunday off)

  • Night shifts (US healthcare process)

  • Cab facility (as per company policy)

  • Meal facility

  • Competitive salary – best as per company standards

  • Opportunity to work with a stable organization and global healthcare clients

    Candidate Requirements / Qualifications / Skills

Educational Qualification:

  • Graduates from any discipline

  • 12th Pass candidates may also be considered with 6 months to 1 year of experience

  • Not Considering:

    • B.Tech pursuing candidates

    • B. Pharmacy pursuing candidates

      Skills & Competencies:

  • Good command over English (spoken and written)

  • Willingness to work in night shifts

  • Strong analytical and problem-solving skills

  • Computer proficiency with basic applications

  • Good listening and comprehension skills

  • Ability to work in a process-driven environment

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support International Non Voice Process job

  1. What are the eligibility criteria for this Customer Support International Non Voice Process job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, Non-voice/Chat Process for this Customer Support International Non Voice Process job offered by Knack Global in Sitapura Industrial Area, Jaipur.
  2. What salary is offered for this Customer Support International Non Voice Process job?
    Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹20,000-₹29,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
  5. How many vacancies are there for this Customer Support International Non Voice Process job?
    Ans : There are 99 vacancies for this Customer Support International Non Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. What does the role of Customer Support International Non Voice Process involve?
    Ans : As a Customer Support International Non Voice Process, your work will involve skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Non Voice Process position is Sitapura Industrial Area, Jaipur.
  9. Who is the right fit for this Customer Support International Non Voice Process job?
    Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support International Non Voice Process job.
  10. What makes this Customer Support International Non Voice Process job a good opportunity?
    Ans : This Customer Support International Non Voice Process job is a good opportunity as it offers a salary between ₹20,000-₹29,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, PF

Skills Required

Non-voice/Chat Process, Computer Knowledge

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 29000

English Proficiency

Yes

Contact Person

Surbhi Gadhwal

Interview Address

Plot No. IT-2016, Industrial Area Ramachandrapura,, Sitapura Industrial Area, Jaipur
Posted a day ago

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Job Hai > Jobs in Jaipur > Customer Support / TeleCaller Jobs in Jaipur > International Non Voice Process