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Customer Support International Non Voice Process

salary 19,000 - 25,000 /month
company-logo
job companyFirstsource Solutions Limited
job location Malad (West), Mumbai
job experience2 - 5 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift

Job Description

Job Description

Eligibility Criteria – Mumbai

  • Good English communication skills

  • Qualification: 12th Pass / Graduation

  • 12th Pass candidates must have a minimum of 2 years of experience

  • Note: B.Tech, BCA, Diploma (Technical/Troubleshooting background) candidates are not eligible

  • Age Limit: 18 – 32 years

  • Gender: Male & Female

Job Details – Mumbai

  • Job Type: Full-Time

  • Shift: UK Rotational Shifts

  • Weekly Offs: Rotational (2 days per week)

Job Description – Non-Voice Process

  • Handle customer queries through chat and email support

  • Provide accurate and timely resolutions to customer concerns

  • Maintain and update customer information in internal systems

  • Adhere to company processes and quality standards

  • Meet defined productivity and performance metrics

  • Work in UK rotational shifts

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support International Non Voice Process job

  1. What qualifications and experience are required for this Customer Support International Non Voice Process position?
    Ans : Candidates should have a 12th Pass and above qualification with 2-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹19,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support International Non Voice Process job is located in Malad (West), Mumbai.
  8. Why should you apply for this Customer Support International Non Voice Process job?
    Ans : This Customer Support International Non Voice Process job offers a salary between ₹19,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Rotational

Contract Job

No

Salary

₹ 19000 - ₹ 25000

English Proficiency

Yes

Contact Person

Aarushi Saini

Interview Address

Athena building, 1st floor, Mindspace Malad West Mumbai PIN: 400064, Malad (West), Mumbai
Posted 14 hours ago
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