We are looking for a International Non Voice Process to join our team at Amazon. The role offers ₹19,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this International Non Voice Process job
Can freshers or experienced candidates apply for this International Non Voice Process role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this International Non Voice Process role.
What is the salary and job type for this role?
Ans : The salary for this International Non Voice Process job ranges between ₹19,000-₹30,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chamrajpet, Bangalore.
How many vacancies are there for this International Non Voice Process job?
Ans : There are 6 vacancies for this International Non Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this International Non Voice Process position is Chamrajpet, Bangalore.
What makes this International Non Voice Process job a good opportunity?
Ans : This International Non Voice Process job is a good opportunity as it offers a salary between ₹19,000-₹30,000 per month. This is a Both job and has 6 openings.
A Naukri Group company
LoginHire Local Staff
19,000 - 30,000 /month
Amazon
Chamrajpet, Bangalore
Freshers in Customer Support / TeleCaller
Full Time/Part Time
