We are looking for a International Lead Generation Executive to join our team at Kyptronix Llp. The role offers ₹15000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.
More about this International Lead Generation Executive job
What is the eligibility criteria to apply for this International Lead Generation Executive job?
Ans: The candidate should be 10th Pass and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this International Lead Generation Executive job?
Ans: This International Lead Generation Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International Lead Generation Executive job?
Ans: No, there is no fee applicable for applying this International Lead Generation Executive job and during the employment with the company, i.e., Kyptronix Llp.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Lead Generation Executive role?
Ans: There is an immediate opening of 10 International Lead Generation Executive at Kyptronix Llp
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Lead Generation Executive job?
Ans: This International Lead Generation Executive job has Night Shift.