International Customer Support Executive

18,000 - 25,000 /month

Zero Lag Solutions Private Limited

Habsiguda, Hyderabad

6+ months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Day Shift

Job Description

We are seeking enthusiastic and detail-oriented Chat Support Executives to provide exceptional customer service through live chat and messaging platforms. The ideal candidate should possess excellent written English, strong typing skills, and the ability to resolve customer queries professionally while maintaining high customer satisfaction.

Key Responsibilities

Respond to customer inquiries through live chat in a timely and professional manner.
Resolve customer concerns related to products, services, accounts, billing, and technical issues.
Understand customer requirements and provide accurate information or appropriate solutions.
Troubleshoot basic technical issues by following standard operating procedures.

Required Skills
- Excellent written English communication.
- Strong grammar, spelling, and punctuation.
- Typing speed of 35+ WPM with 90%+ accuracy (45+ WPM preferred).
- Good problem-solving and analytical skills.
- Ability to multitask and manage multiple chat conversations simultaneously.
- Basic computer proficiency (MS Office, Google Workspace, web browsers).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Customer Support Executive job

What skills and experience do you need for this International Customer Support Executive job?
Ans : To apply for this International Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Habsiguda, Hyderabad.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 10 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Habsiguda, Hyderabad.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 1-7 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 10 openings.