International Customer Support Executive

20,000 - 40,000 /month

Vc Inmotions Private Limited

Andheri (East), Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Software & IT Services

12th Pass and above

All genders

6 days working | Night Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Job Description

This is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process.

The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Qualifications

• Excellent communication skills with an international English accent specially American.

• Good phone etiquette and customer service skills

• Ability to work well in a team

• Previous experience in customer service or telemarketing is a plus

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this International Customer Support Executive job

What skills and experience do you need for this International Customer Support Executive job?
Ans : To apply for this International Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹40,000 per month in this International Customer Support Executive position.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This International Customer Support Executive job is located in Andheri (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹20,000-₹40,000 per month. This is a Full Time opportunity and has 2 openings available.