International Customer Support Executive

16,000 - 28,000 /month

Teleperformance

Goregaon (West), Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Punjabi

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Customer Support Executive to join our team at Teleperformance to handle customer calls/emails/chats, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16000 - ₹28000 and opportunities for growth.

Key Responsibilities:

Handle customer calls/emails/chats professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass with 6 months - 3 years of experience and Graduate freshers are also welcome. We have openings for voice and non-voice process both. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working with 2 rotational week-offs during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this International Customer Support Executive job

What is the eligibility criteria to apply for this International Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹28000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Customer Support Executive job?
Ans: This International Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Support Executive job?
Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Teleperformance.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Support Executive role?
Ans: There is an immediate opening of 90 International Customer Support Executive at Teleperformance
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Support Executive job?
Ans: This International Customer Support Executive job has Rotational Shift.