International Customer Support Executive

18,000 - 23,000 /month

Sumway Global Management Private Limited

Bandra (East), Mumbai

1 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Computer Knowledge

International Calling

Query Resolution

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

What is the eligibility criteria to apply for this International Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹23000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Customer Support Executive job?
Ans: This International Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this International Customer Support Executive job?
Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Sumway Global Management Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Support Executive role?
Ans: There is an immediate opening of 10 International Customer Support Executive at Sumway Global Management Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Support Executive job?
Ans: This International Customer Support Executive job has Day Shift.