International Customer Support Executive

Job Description: Customer & Technical Support Executive

Location: Jaipur / Gurgaon
Working Days: 5 – 5.5 days (Rotational Shifts)
Joining: Immediate Joiners Preferred

About the Role

We are hiring Customer & Technical Support Executives to handle customer queries, resolve issues, and ensure excellent service delivery. Candidates must have strong communication skills and the ability to work in a BPO environment.

Key Responsibilities

• Handle customer queries via calls, chats, or emails.

• Provide accurate solutions for customer & technical issues.

• Troubleshoot basic technical problems.

• Maintain quality, productivity, and proper documentation.

• Work as per rotational shifts and meet required KPIs.

Required Qualifications

• Minimum 12th Pass / Graduate (Any Stream).

• Graduate Freshers can apply.

• 6 months – 1 year BPO experience on paper preferred/required for experienced category.

• Excellent English communication skills (spoken & written).

• Comfortable with rotational shifts.

Salary

• ₹27,000 – ₹36,000 CTC per month (based on experience & performance).

Special Benefits for Jaipur Location (Only for Outside Candidates)

• ₹10,000 Relocation Bonus

• 14 Days Free Accommodation

• Free Travel Tickets

Who Should Apply

• Graduate freshers with excellent English.

• Experienced BPO candidates (6 months+ on paper).

• Candidates who can join immediately.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹26000 - ₹46000 per month + Incentives that depends on your interview. It's a Full Time job in Ranchi.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Smartroot.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 40 International Customer Support Executive at Smartroot
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.