International Customer Support Executive

Qualification – Any graduate (mandatory)

Mode of Work(WFH or WFO) - WFO

Interview process – Versant, CD and OPS Interview

Versant Threshold : 58 and above only

Location – Bangalore, Mumbai and Pune

Shift Timing – US shift, 9 hours working. Rotational off.

Job description:

We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.

Responsibilities: 

• Handle inbound/outbound calls and resolve candidate’s queries and complete job application.

• Respond to candidate’s queries over email/text.

• Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage

• Ensure Customer Satisfaction

Requirements:

• Excellent communication skills (verbal and written).-MUST

• Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.

• Experience working and delivering under strict timeline.

• Should have neutral accent

• An ability to handle sensitive and confidential information.

• Agile and flexible with work schedule. (2-way cab)

• Logical and analytical thought process.

• Willing to work in any US shift (EST/CST/MST/PST).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., SANGITABUILDCON PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 10 International Customer Support Executive at SANGITABUILDCON PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.