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International Customer Support Executive

salary 25,000 - 40,000 /month
company-logo
job companyPassion People
job location Marathahalli, Bangalore
job experience6 - 24 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Customer Support Executive to join our team at Passion People. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 25,000 - ₹ 40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Customer Support Executive job

  1. What are the eligibility criteria for this International Customer Support Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling, International Calling for this International Customer Support Executive job offered by Passion People in Marathahalli, Bangalore.
  2. What salary is offered for this International Customer Support Executive job?
    Ans : The salary for this International Customer Support Executive job ranges between ₹25,000-₹40,000 per month.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many vacancies are there for this International Customer Support Executive job?
    Ans : There are 25 vacancies for this International Customer Support Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this International Customer Support Executive role. Only male candidates are eligible.
  7. What does the role of International Customer Support Executive involve?
    Ans : As a International Customer Support Executive, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this International Customer Support Executive position is Marathahalli, Bangalore.
  9. Who is the right fit for this International Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling with 1-2 years of experience is the right fit for this International Customer Support Executive job.
  10. What makes this International Customer Support Executive job a good opportunity?
    Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 40000

Regional Languages

Hindi

Contact Person

HR Sowmya

Interview Address

1421, HBR Layout, HBR Layout, Bangalore
Posted 7 hours ago
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