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International Customer Support Executive

salary 25,000 - 45,000 /month
company-logo
job companyOcube
job location Andheri (East), Mumbai
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift

Job Description

We are looking for a International Customer Support Executive to join our team at Ocube. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Customer Support Executive job

  1. Can freshers or experienced candidates apply for this International Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this International Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹45,000 per month in this International Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
  5. How many vacancies are there for this International Customer Support Executive job?
    Ans : There are 50 vacancies for this International Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a International Customer Support Executive, you will work on skills like International Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this International Customer Support Executive position is Andheri (East), Mumbai.
  9. Who is the right fit for this International Customer Support Executive job?
    Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 0-3 years of experience is the right fit for this International Customer Support Executive job.
  10. What makes this International Customer Support Executive job a good opportunity?
    Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

International Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 45000

English Proficiency

Yes

Contact Person

Arif Khan
Posted 6 hours ago
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