jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

International Customer Support Executive

salary 19,500 - 21,500 /month
company-logo
job companyMoon Consultants
job location Airoli, Pune
job experience6 - 24 months Experience in Customer Support / TeleCaller
55 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, PF, Medical Benefits
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a International Customer Support Executive to join our team at Moon Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,500 - ₹21,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Customer Support Executive job

  1. What are the eligibility criteria for this International Customer Support Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, International Calling for this International Customer Support Executive job offered by Moon Consultants in Airoli, Mumbai.
  2. What salary is offered for this International Customer Support Executive job?
    Ans : The salary for this International Customer Support Executive job ranges between ₹19,500-₹21,500 per month.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 55 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
  7. What does the role of International Customer Support Executive involve?
    Ans : As a International Customer Support Executive, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This International Customer Support Executive job is located in Airoli, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-2 years of experience is ideal for this International Customer Support Executive job.
  10. Why should you apply for this International Customer Support Executive job?
    Ans : This International Customer Support Executive job offers a salary between ₹19,500-₹21,500 per month. This is a Full Time opportunity and has 55 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling

Shift

Night

Contract Job

No

Salary

₹ 19500 - ₹ 21500

English Proficiency

Yes

Contact Person

Bhoomika
Posted a day ago

Other Popular Jobs in Mumbai

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

International Customer Representative

arrow
₹ 30,000 - 45,000 per month *
Bpo
Airoli, Mumbai
Skills: Non-voice/Chat Process, Query Resolution, Domestic Calling, International Calling
New
Incentives included
25 Openings

International chat process

arrow
₹ 34,000 - 40,000 per month
Taskus India Private Limited
Airoli, Mumbai
Skills: International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge
New
50 Openings

Customer Support Email & Chat Process Executive

arrow
₹ 20,000 - 30,000 per month
Taskus India Private Limited
Airoli, Mumbai
Skills: International Calling, Computer Knowledge, Query Resolution, Non-voice/Chat Process, Domestic Calling
New
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Pune > Customer Support / TeleCaller Jobs in Pune > International Customer Support Executive