International Customer Support Executive

20,000 - 28,000 /month

Manglam Infotech

Iscon-Ambli Road, Ahmedabad

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Night Shift

Job Benefits: Meal, PF

Job Description

We are looking for a International Customer Support Executive to join our team at Manglam Infotech. The role offers ₹20,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Requirement excellent in English communication

Manage incoming and outgoing calls in a professional manner.
Co-ordinate to international client for medical records
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Key Benefits:

5 Days Working

Meal Faculty

2700/- -Attendance Bonus

25000/- Retention bonus

30 Paid Leaves Annually

Certified as a "Great Place to Work"

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Customer Support Executive job

Can freshers or experienced candidates apply for this International Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this International Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹20,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Iscon-Ambli Road, Ahmedabad.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 25 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Iscon-Ambli Road, Ahmedabad.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like International Calling with 0-3 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹28,000 per month. This is a Full Time job and has 25 openings.