Position: Customer Support Associate
Experience : 0-1 Years
Education: Any Graduation
Location: Gurugram
Shift: US shift only
Salary : Up to4 LPA + Night Shift Allowance + Health insurance
Key Responsibilities :
-Respond to customer inquiries and issues via phone calls with a high degree of expertise
and professionalism.
-Provide in-depth and accurate information about our products and services to customers,
catering to their specific needs and concerns.
-Resolve escalated customer concerns and complaints effectively, aiming for first-contact
resolution and ensuring a high level of customer satisfaction.
-Ensure a superior customer experience through outstanding communication and
advanced problem-solving skills.
-Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate
issues, drawing on your extensive experience in international customer support.