International Customer Support Executive

22,000 - 26,000 /month

Jyoti Placement Services

kurla (west), Mumbai

1 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a International Customer Support Executive to join our team at Jyoti Placement Services. The role offers ₹22,000 - ₹26,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this International Customer Support Executive job

What skills and experience do you need for this International Customer Support Executive job?
Ans : To apply for this International Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹22,000-₹26,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in kurla (west), Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Support Executive job is located in kurla (west), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹22,000-₹26,000 per month. This is a Full Time opportunity and has 2 openings available.