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International Customer Support Executive

salary 18,000 - 28,000 /month
company-logo
job companyJobsurehr
job location Malad (West), Mumbai
job experience6 - 48 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Customer Support Executive to join our team at Jobsurehr to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18,000 - ₹28,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this International Customer Support Executive job

  1. What skills and experience do you need for this International Customer Support Executive job?
    Ans : To apply for this International Customer Support Executive job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this International Customer Support Executive job ranges between ₹18,000-₹28,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many vacancies are there for this International Customer Support Executive job?
    Ans : There are 50 vacancies for this International Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this International Customer Support Executive job?
    Ans : As a International Customer Support Executive, key responsibilities include skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this International Customer Support Executive position is Malad (West), Mumbai.
  9. Who is the right fit for this International Customer Support Executive job?
    Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process with 1-4 years of experience is the right fit for this International Customer Support Executive job.
  10. What makes this International Customer Support Executive job a good opportunity?
    Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹28,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

International Calling, Non-voice/Chat Process, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 18000 - ₹ 28000

English Proficiency

Yes

Contact Person

Abdullah Ashfaq

Interview Address

1105, Range Heights Towers ,11th Floor, Jogeshwari (West), Mumbai
Posted 2 days ago
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