International Customer Support Executive

Key Responsibilities:

• Handle customer inquiries efficiently via live chat and voice calls.

• Troubleshoot and resolve customer technical issues promptly with a focus on first-contact resolution.

• Document all interactions and transactions in the CRM system.

• Collaborate with internal teams such as sales, logistics, and technical support to provide comprehensive service.

• Monitor and respond to multiple chat sessions concurrently while maintaining quality service.

• Ensure all communications align with the company’s standards and policies.

• Adapt to different time zones to provide support for international clients.

• Meet performance metrics including response time, customer satisfaction, and issue resolution.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹39000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., JOBKARRO.COM.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 17 International Customer Support Executive at JOBKARRO.COM
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Rotational Shift.