International Customer Support Executive

salary 15,000 - 20,000 /month
company-logo
job companyImpact Infotech Private Limited
job location Vikhroli (West), Mumbai
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, Meal, PF

Job Description

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or in person

  • Handle and resolve customer complaints in a professional manner

  • Maintain detailed and accurate records of customer interactions and transactions

  • Process orders, forms, applications, and requests

  • Provide product/service information and assist customers in understanding offerings

  • Follow communication procedures, guidelines, and policies

  • Escalate unresolved issues to the appropriate departments or supervisors

  • Stay up to date with product knowledge, company policies, and procedures

  • Meet or exceed performance targets and customer satisfaction metrics

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Customer Support Executive job

  1. What is the eligibility criteria to apply for this International Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this International Customer Support Executive job?
    Ans: This International Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., IMPACT INFOTECH PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Support Executive role?
    Ans: There is an immediate opening of 10 International Customer Support Executive at IMPACT INFOTECH PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Support Executive job?
    Ans: This International Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Cab, Meal

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

Yes

Contact Person

Ratna Gupta

Interview Address

Mumbai
Posted 10+ days ago
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