International Customer Support Executive

Job Summary

We are looking for energetic and customer-focused candidates for the role of Associate – Outbound Voice Process. The role involves handling outbound sales calls, promoting banking products, generating leads, customer activation, and retention activities while delivering excellent customer service.

Freshers with good communication skills are welcome to apply.

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Key Responsibilities

• Conduct outbound calls to prospective customers

• Promote and sell banking products such as:

o Credit Cards

o Loans

o Insurance

• Generate leads and achieve sales targets

• Handle customer queries and provide accurate product information

• Ensure customer activation and retention

• Maintain a customer-first and consultative approach during interactions

• Coordinate with internal teams and share market feedback

•

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Eligibility Criteria

Education

• Minimum Graduation in any stream is mandatory

Communication Skills

• Good command of the English language

Salary Structure

Freshers

• ₹16,000 – ₹18,000 fixed in-hand per month

(Depends on interview performance)

Incentives

• Attractive and performance-based incentives over and above fixed salary

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Shift Details

• Fixed Day Shift

o 9:30 AM – 6:30 PM

o OR

o 10:00 AM – 7:00 PM

• Working Days: Monday to Saturday

• Week Off:

o Alternate Saturdays Off

o Sunday Fixed Off

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Benefits

• Provident Fund (PF)

• Health Insurance

• Gratuity

• Bank Holidays

• 24 Paid Leaves annually

• Centralized Pick-up & Drop Facility

(Available only for Thane branch)

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Compensation

Competitive Fixed Salary + Unlimited Performance Incentives.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.