International Customer Support Executive

Key Responsibilities

Handle inbound and outbound customer interactions from international clients.

Respond to queries via calls, emails, and chat in a professional and timely manner.

Provide accurate information about products, services, and policies.

Troubleshoot and resolve customer complaints or escalate issues when necessary.

Maintain customer records and update databases/CRM with call details.

Meet performance metrics including customer satisfaction, response time, and quality standards.

Collaborate with internal departments (sales, technical, operations) to ensure customer needs are met.

Adapt communication style according to cultural differences in international markets.

Stay updated with company products, services, and international compliance policies.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., EPICENTER TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 10 International Customer Support Executive at EPICENTER TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Night Shift.