International Customer Support Executive

salary 22,000 - 30,000 /Month
company-logo
job companyEmta
job location Mansarovar, Jaipur
job experience6 - 12 months Experience in Customer Support / TeleCaller
New
30 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift

Job Description

We are looking for a International Customer Support Executive to join our team at Emta. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹22000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.We are looking for a International Customer Support Executive to join our team at Emta. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹22000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Customer Support Executive job

  1. What is the eligibility criteria to apply for this International Customer Support Executive job?
    Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹22000 - ₹30000 per month that depends on your interview. It's a Full Time job in Jaipur.
  3. How many working days are there for this International Customer Support Executive job?
    Ans: This International Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., EMTA.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Support Executive role?
    Ans: There is an immediate opening of 30 International Customer Support Executive at EMTA
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Support Executive job?
    Ans: This International Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

International Calling, Query Resolution, Retention, international sales, International customer support, International voice

Shift

Rotational

Contract Job

No

Salary

₹ 22000 - ₹ 30000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Sneha

Interview Address

Mansarovar jaipur
Posted 8 hours ago
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