We are looking for a International Customer Support Executive to join our team at ECLERX to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹19,500 - ₹22,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this International Customer Support Executive job
Can freshers or experienced candidates apply for this International Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this International Customer Support Executive role.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹19,500-₹22,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hinjewadi, Pune.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What does the role of International Customer Support Executive involve?
Ans : As a International Customer Support Executive, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Support Executive job is located in Hinjewadi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 0-2 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹19,500-₹22,000 per month. This is a Full Time opportunity and has 99 openings available.
A Naukri Group company
LoginHire Local Staff
19,500 - 22,000 /month
Eclerx
Hinjewadi, Pune
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
