Customer Support International Voice Process

20,100 - 22,000 /month

Eclerx Services Limited

Hinjewadi, Pune

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Day Shift

Job Description

We are looking for a International Voice Process to join our team at Eclerx Services Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20100 - ₹22000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support International Voice Process job

What skills and experience do you need for this Customer Support International Voice Process job?
Ans : To apply for this Customer Support International Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along.
What salary is offered for this Customer Support International Voice Process job?
Ans : The salary for this Customer Support International Voice Process job ranges between ₹20,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hinjewadi, Pune.
How many vacancies are there for this Customer Support International Voice Process job?
Ans : There are 25 vacancies for this Customer Support International Voice Process role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
What does the role of Customer Support International Voice Process involve?
Ans : As a Customer Support International Voice Process, your work will involve skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Process position is Hinjewadi, Pune.
Who is the right fit for this Customer Support International Voice Process job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution is the right fit for this Customer Support International Voice Process job.
What makes this Customer Support International Voice Process job a good opportunity?
Ans : This Customer Support International Voice Process job is a good opportunity as it offers a salary between ₹20,000-₹22,000 per month. This is a Full Time job and has 25 openings.