International Customer Support Executive

salary 15,000 - 35,000 /month
company-logo
job companyDirect Source
job location Andheri MIDC, Mumbai
job experience0 - 3 years Experience in Customer Support / TeleCaller
New
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Cab, PF, Medical Benefits

Job Description

We are looking for a International Customer Support Executive. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹35000 and a dynamic environment with opportunities for growth.


Key Responsibilities:



  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Requirements:


The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Customer Support Executive job

  1. What is the eligibility criteria to apply for this International Customer Support Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this International Customer Support Executive job?
    Ans: This International Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., DIRECT SOURCE.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Support Executive role?
    Ans: There is an immediate opening of 20 International Customer Support Executive at DIRECT SOURCE
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Support Executive job?
    Ans: This International Customer Support Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Benefits

Cab, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, International Calling

Shift

Flexible

Salary

₹ 15000 - ₹ 35000

English Proficiency

Yes

Contact Person

Ayantika Dey

Interview Address

Navi Mumbai, Panvel, Mumbai, Maharashtra
Posted 15 hours ago
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