International Customer Support Executive

40,000 - 50,000 /month

Digit Solutions

Kurla (East), Mumbai

3 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

All genders

6 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

🚀 We Are Hiring: Customer Service Representative (International Voice Process)

📍 Location: Mumbai

🕒 Employment Type: Full-Time

🔄 Shifts: 24x7 Rotational

Join our dynamic operations team and build your career in international customer support!

🔹 Open Positions

Analyst – 1 to 3 years of experience

💰 Salary: Up to ₹5.30 LPA

Senior Analyst – 3 to 6 years of experience

💰 Salary: Up to ₹6.80 LPA

✅ Key Responsibilities

✔️ Handle inbound & outbound customer calls and emails

✔️ Resolve customer queries related to policies and claims

✔️ Manage complaints and escalations professionally

✔️ Maintain accurate documentation and call logs

✔️ Research solutions and escalate unresolved issues when required

✔️ Collaborate with internal teams and adapt to process changes

✅ Eligibility

🎓 Graduate (Bachelor’s Degree)

🗣️ Excellent English communication skills

📊 Good knowledge of MS Excel & PowerPoint

🤝 Strong customer service, analytical, and teamwork skills

🌙 Comfortable working in 24x7 rotational shifts

⚡ Immediate joiners or candidates with up to 30 days notice period preferred

🎁 Perks & Benefits

✨ Night Shift Allowance

✨ Performance-Based Incentives

✨ Growth-oriented work environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this International Customer Support Executive job

What qualifications and experience are required for this International Customer Support Executive position?
Ans : Candidates should have a Graduate and above qualification with 3-6 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹40,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kurla (East), Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Support Executive job is located in Kurla (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 3-6 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹40,000-₹50,000 per month. This is a Full Time opportunity and has 50 openings available.