We are looking for a International Customer Support Executive to join our team at Amazon. The role offers ₹17,500 - ₹35,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this International Customer Support Executive job
Can freshers or experienced candidates apply for this International Customer Support Executive role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this International Customer Support Executive role.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹17,500-₹35,500 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 100 Feet Road, Bangalore.
How many openings are available for this position?
Ans : There are 9 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This International Customer Support Executive job is located in 100 Feet Road, Bangalore.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹17,500-₹35,500 per month. This is a Full Time opportunity and has 9 openings available.