We are looking for a International Customer service to join our team at EPICENTER to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹22,000 - ₹32,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this International Customer service job
Can freshers or experienced candidates apply for this International Customer service role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this International Customer service role.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹32,000 per month in this International Customer service position.
What shift and timings does this job follow?
Ans : This International Customer service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhayander (East), Mumbai.
How many vacancies are there for this International Customer service job?
Ans : There are 25 vacancies for this International Customer service role.
Is this job open for all genders?
Ans : Yes, this International Customer service job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Customer service, you will work on skills like International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this International Customer service position is Bhayander (East), Mumbai.
Who is the right fit for this International Customer service job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-1 years of experience is the right fit for this International Customer service job.
What makes this International Customer service job a good opportunity?
Ans : This International Customer service job is a good opportunity as it offers a salary between ₹22,000-₹32,000 per month. This is a Full Time job and has 25 openings.