International Customer Representative

18,000 - 26,000 /month

Webtech Software Solutions

Nagavara, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Customer Representative to join our team at Webtech Software Solutions. The role offers ₹18000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this International Customer Representative job

Can freshers or experienced candidates apply for this International Customer Representative role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this International Customer Representative role.
What is the salary and job type for this role?
Ans : The salary for this International Customer Representative job ranges between ₹18,000-₹26,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nagavara, Bangalore.
How many openings are available for this position?
Ans : There are 30 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What are the key responsibilities of this International Customer Representative job?
Ans : As a International Customer Representative, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Representative job is located in Nagavara, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-1 years of experience is ideal for this International Customer Representative job.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹18,000-₹26,000 per month. This is a Full Time opportunity and has 30 openings available.