International Customer Representative

15,000 - 90,000 /month*

Vriddix

Thane (East), Thane

₹35,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Education

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Customer Representative to join our team at Vriddix. The role offers ₹15000 - ₹90000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this International Customer Representative job

What is the eligibility criteria to apply for this International Customer Representative job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹90000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Customer Representative job?
Ans: This International Customer Representative job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Representative job?
Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., Vriddix.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Representative role?
Ans: There is an immediate opening of 50 International Customer Representative at Vriddix
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Representative job?
Ans: This International Customer Representative job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Cab, PF, Medical Benefits, Insurance

Skills Required

International Calling, Query Resolution, Computer Knowledge, Non-voice/Chat Process

Shift

Night

Contract Job

Salary

₹ 15000 - ₹ 90000

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Powai

Posted 6 hours ago

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