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International Customer Representative

salary 22,000 - 85,000 /month*
company-logo
job companyVriddix
job location Mira Bhayandar, Mumbai
incentive₹20,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Benefits: Cab, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Customer Representative to join our team at Vriddix. The role offers ₹22,000 - ₹85,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Customer Representative job

  1. Who is eligible to apply for this International Customer Representative job at Vriddix?
    Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling, Non-voice/Chat Process for this International Customer Representative job offered by Vriddix.
  2. How much can you earn in this position?
    Ans : You can earn between ₹22,000-₹85,000 per month in this International Customer Representative position.
  3. What shift and timings does this job follow?
    Ans : This International Customer Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mira Bhayandar, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Representative job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a International Customer Representative, you will work on skills like International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This International Customer Representative job is located in Mira Bhayandar, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-1 years of experience is ideal for this International Customer Representative job.
  10. Why should you apply for this International Customer Representative job?
    Ans : This International Customer Representative job offers a salary between ₹22,000-₹85,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, PF

Skills Required

International Calling, Non-voice/Chat Process, healthcare, amazon ecommerce

Shift

Rotational

Contract Job

No

Salary

₹ 22000 - ₹ 85000

English Proficiency

Yes

Contact Person

HR Team

Interview Address

malad, Malad (West), Mumbai
Posted 14 hours ago
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