International Customer Representative

20,000 - 40,000 /month

Vibgyor Management Consultant

Malad (West), Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a Customer Service Associate to join our dynamic BPO team. The ideal candidate will handle customer calls, provide outstanding support, and resolve queries related to our services. This role offers a competitive in-hand salary and significant opportunities for career advancement.Key Responsibilities:• Answer customer calls promptly and professionally, ensuring a positive customer experience.• Address various customer queries, resolve concerns, and manage complaints effectively.•Maintain accurate records of customer interactions, and conduct follow-ups as necessary.• Provide clear and precise information to customers, assisting them in resolving issues.• Work closely with other departments to manage and resolve complex cases when required.• Consistently meet or exceed performance targets set by the team and management.Job Requirements:• Minimum qualification: Graduate degree or equivalent.• Prior experience in customer service or a BPO environment is preferred.• Excellent verbal and written communication skills.• Ability to address and resolve customer issues, including handling escalations.• Proficient in maintaining a professional demeanor under pressure.• Comfortable working during specified shift hours and on working days as required.• Strong problem-solving abilities and attention to detail.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Customer Representative job

What is the eligibility criteria to apply for this International Customer Representative job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Customer Representative job?
Ans: This International Customer Representative job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Representative job?
Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., Vibgyor Management Consultant.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Representative role?
Ans: There is an immediate opening of 90 International Customer Representative at Vibgyor Management Consultant
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Representative job?
Ans: This International Customer Representative job has Rotational Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Cab, PF

Skills Required

Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process, Blended Process, Customer Service, Upselling Process, Email Chat Process, International BPO