We are looking for a International Customer Representative to join our team at Moon Consultants to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹28,000 - ₹40,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.
More about this International Customer Representative job
What are the eligibility criteria for this International Customer Representative job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like International Calling, Non-voice/Chat Process for this International Customer Representative job offered by Moon Consultants in Hadapsar, Pune.
What salary is offered for this International Customer Representative job?
Ans : The salary for this International Customer Representative job ranges between ₹28,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hadapsar, Pune.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What does the role of International Customer Representative involve?
Ans : As a International Customer Representative, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Customer Representative job is located in Hadapsar, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-5 years of experience is ideal for this International Customer Representative job.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹28,000-₹40,000 per month. This is a Full Time opportunity and has 99 openings available.