International BPO Executive

30,000 - 38,800 /month*

Talent Bridge Solution

Kalyani Nagar, Pune

₹3,800 incentives included

1 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF

Internet Connection, Laptop/Desktop, Aadhar Card

Job Description

As a Customer Experience Associate, you will handle customer inquiries via phone, chat, and email, balancing both voice and non-voice tasks. You will gather and verify customer information, research transaction statuses, and collaborate with partners for efficient remittance delivery. Meeting performance metrics and providing exceptional customer service are key responsibilities.

Responsibilities

Professionally handle incoming customers' inquiries (via phone, chat & email).

Performs 50% voice and 50% non voice tasks.

Thoroughly and efficiently gather required customer information

Research remittance information and updated status of the transaction.

Review documents shared by customers to match with Internal information.

Work closely with Partners and other stakeholders to ensure delivery of remittance submitted.

Meet and exceed company and individual performance metrics.

Be a reliable and agile resource for customer service.

Qualifications

Customer service experience or call center experience in remittance companies and delivery service business industries is also a plus.

Multi channel and omni channel experience is also an advantage (voice and non voice experience).

Candidates must be of legal working age, between 18 and 42 years old

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this International BPO Executive job

What skills and experience do you need for this International BPO Executive job?
Ans : To apply for this International BPO Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 1-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹38,500 per month in this International BPO Executive position.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalyani Nagar, Pune.
How many vacancies are there for this International BPO Executive job?
Ans : There are 5 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International BPO Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Kalyani Nagar, Pune.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process with 1-6 years of experience is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹30,000-₹38,500 per month. This is a Full Time job and has 5 openings.