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International Customer Representative

salary 15,000 - 25,000 /month
company-logo
job companyJobgenix
job location Sector V Bidhan Nagar, Kolkata
job experience6 - 24 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: Education
qualification
Post Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift
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Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a International Customer Representative to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Post Graduate and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Customer Representative job

  1. What is the eligibility criteria to apply for this International Customer Representative job?
    Ans: The candidate should be Post Graduate and above and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this International Customer Representative job?
    Ans: This International Customer Representative job will have 6 working days.
  4. Are there any charges applicable while applying or joining this International Customer Representative job?
    Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., Jobgenix.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Representative role?
    Ans: There is an immediate opening of 50 International Customer Representative at Jobgenix
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Customer Representative job?
    Ans: This International Customer Representative job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

International Calling, Computer Knowledge, English Voice Process

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 25000

English Proficiency

Yes

Contact Person

Atreyee Biswas

Interview Address

Sector V Bidhan Nagar, Kolkata
Posted 8 days ago
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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > International Customer Representative