International Customer Representative

10,000 - 25,000 /month

Impact Infotech Private Limited

Wagle Estate, Thane

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a International Customer Representative to join our team at ICAN BPO. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International Customer Representative job

Can freshers or experienced candidates apply for this International Customer Representative role?
Ans : Candidates who have a Graduate and above qualification can apply for this International Customer Representative role.
What salary is offered for this International Customer Representative job?
Ans : The salary for this International Customer Representative job ranges between ₹10,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wagle Estate, Mumbai.
How many vacancies are there for this International Customer Representative job?
Ans : There are 25 vacancies for this International Customer Representative role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification are eligible to apply for this International Customer Representative job. No prior experience is required.
What does the role of International Customer Representative involve?
Ans : As a International Customer Representative, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Representative position is Wagle Estate, Mumbai.
Who is the right fit for this International Customer Representative job?
Ans : A candidate having skills like Domestic Calling, International Calling is the right fit for this International Customer Representative job.
What makes this International Customer Representative job a good opportunity?
Ans : This International Customer Representative job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 25 openings.