International Customer Representative

15,000 - 30,000 /month

Impact Infotech Private Limited

Thane West, Thane

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Night Shift

Job Description

Accenture UPS Project – Voice Process for both Freshers and Experienced candidates.

Mode of Work: Work From Office (WFO)

Interview Process: Versant + 1 Round Interview

Versant Cut-off: 58 and above

Shift Timing: US Shift / Rotational Shift

Working Days: Rotational Week Offs

Job Responsibilities

Handle inbound calls, emails, and chats from customers

Provide support and resolution for customer queries

Assist candidates/customers with portal navigation and process-related support

Maintain accurate case logs in the required tools

Follow escalation procedures for unresolved issues

Deliver high customer satisfaction and achieve SLA targets

Maintain quality standards and process compliance

Coordinate effectively with internal teams and supervisors

Skills Required

Excellent verbal and written communication skills

Good technical aptitude and quick learning ability

Basic knowledge of MS Office and ticketing tools

Strong customer handling skills

Ability to work in rotational shifts

Eligibility

Freshers can apply

Candidates with International BPO experience preferred

Immediate joiners preferred

Key Attributes

Positive attitude

Team player

Flexible and disciplined

Customer-focused approach

Ability to work under pressure

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this International Customer Representative job

Can freshers or experienced candidates apply for this International Customer Representative role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this International Customer Representative role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹30,000 per month in this International Customer Representative position.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Customer Representative, you will work on skills like Computer Knowledge, International Calling.
Where is this job located?
Ans : This International Customer Representative job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 0-4 years of experience is ideal for this International Customer Representative job.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹15,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

International Calling, Computer Knowledge

Shift

Night

Contract Job

Salary

₹ 15000 - ₹ 30000

English Proficiency

Yes

Contact Person

Vaishnavi

Interview Address

11th floor, Fenkin Reality Building 9, 1106, Rd Number 3, behind Satkar Grande Hotel, Wagle Estate, Golden & Silver Park, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604, Thane West, Mumbai

Posted 5 hours ago