We are looking for a International Customer Representative to join our team at Fourfold Legal. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to LPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this International Customer Representative job
Who is eligible to apply for this International Customer Representative job at Fourfold Legal?
Ans : Candidates should have All Education levels for this International Customer Representative job offered by Fourfold Legal.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this International Customer Representative position.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 132 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this International Customer Representative job. Only female candidates can apply.
Where is this job located?
Ans : This International Customer Representative job is located in Sector 132 Noida, Noida.
Why should you apply for this International Customer Representative job?
Ans : This International Customer Representative job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.