International Customer Representative

20,000 - 30,000 /month

Careergate Solutions

Andheri (East), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Customer Representative to join our team at Careergate Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 20,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Customer Representative job

Who is eligible to apply for this International Customer Representative job at Careergate Solutions?
Ans : Candidates should have a 12th Pass and above qualification for this International Customer Representative job offered by Careergate Solutions.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this International Customer Representative position.
What shift and timings does this job follow?
Ans : This International Customer Representative job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many vacancies are there for this International Customer Representative job?
Ans : There are 10 vacancies for this International Customer Representative role.
Is this job open for all genders?
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this International Customer Representative position is Andheri (East), Mumbai.
What makes this International Customer Representative job a good opportunity?
Ans : This International Customer Representative job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.