International Customer Representative

We are looking for an enthusiastic and dedicated International Customer Representative to become a valuable part of our team for Call4career based in Kolkata, located at Sector V - Salt Lake. The role offers ₹24000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 1 - 3 years of experience in customer service or tele calling, who are proficient in Punjabi, Gujarati. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Diploma is required, and candidates must be open to working 5 days working during the Night shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this International Customer Representative job

1. What is the eligibility criteria to apply for this International Customer Representative job?
   Ans: The candidate should be Diploma and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹24000 - ₹30000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this International Customer Representative job?
   Ans: This International Customer Representative job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Customer Representative job?
   Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., CALL4CAREER.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Representative role?
   Ans: There is an immediate opening of 30 International Customer Representative at CALL4CAREER
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Customer Representative job?
   Ans: This International Customer Representative job has Rotational Shift.