International Chat Support

20,000 - 30,000 /month

Bsln Consultancy Llp

Vijay Nagar, Indore

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Description

Key Responsibilities

Handle customer queries through live chat in a timely and professional manner.
Provide accurate information and resolve customer concerns efficiently.
Maintain high customer satisfaction (CSAT) and quality scores.
Handle multiple chat sessions simultaneously while maintaining accuracy.
Escalate complex issues to the relevant teams whenever required.
Maintain proper documentation of customer interactions.
Meet daily productivity, response time, and quality KPIs.
Ensure compliance with company policies and process guidelines.

Eligibility Criteria

6–12 months of experience in Chat Support is mandatory.
Experience in an International BPO will be preferred.
Excellent written English communication and grammar.
Good typing speed with high accuracy.
Ability to multitask and work under pressure.
Comfortable working in rotational shifts and weekends.
Graduate or Undergraduate

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this International Chat Support job

What skills and experience do you need for this International Chat Support job?
Ans : To apply for this International Chat Support job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this International Chat Support position.
What shift and timings does this job follow?
Ans : This International Chat Support job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many vacancies are there for this International Chat Support job?
Ans : There are 2 vacancies for this International Chat Support role.
Is this job open for all genders?
Ans : Yes, this International Chat Support job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Chat Support, you will work on skills like International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this International Chat Support position is Vijay Nagar, Indore.
Who is the right fit for this International Chat Support job?
Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process with 1-3 years of experience is the right fit for this International Chat Support job.
What makes this International Chat Support job a good opportunity?
Ans : This International Chat Support job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.