Customer Support Executive

20,000 - 30,000 /month

Ikiru

Vijay Nagar, Indore

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Real Estate

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

🚀 We’re Hiring | Customer Support Associate – IKIRU

📍 Location: Indore (On-site)
💼 Experience: 1–3 Years
🕒 Full-time

At IKIRU, we are building a platform that brings together 300+ furniture and home décor manufacturers across India, making quality and thoughtfully designed products more accessible to customers through a seamless buying experience.

We’re looking for a proactive and customer-focused Customer Support Associate who can manage customer conversations across WhatsApp, calls, and chat platforms while ensuring a smooth and delightful experience throughout the customer journey.

🔹 Key Responsibilities:
• Handle customer queries across calls, WhatsApp, chat, and support channels
• Assist with product recommendations, order updates, and issue resolution
• Manage both pre-purchase and post-purchase customer experience
• Coordinate with internal teams, logistics partners, and manufacturers
• Ensure warm, professional, and customer-centric communication
• Track and resolve customer concerns efficiently

🔹 What We’re Looking For:
✔ 1–3 years of experience in customer support/customer success/client servicing
✔ Strong communication skills in English & Hindi
✔ Problem-solving mindset with strong ownership
✔ Ability to manage calls and chats simultaneously
✔ Experience with CRM tools or WhatsApp Business is a plus
✔ Prior experience in retail, furniture, home décor, lifestyle, or e-commerce brands is preferred

If you enjoy creating exceptional customer experiences and thrive in a fast-paced environment, we’d love to hear from you.

📩 Share your resume at: hr@ikiru.in

#Hiring #CustomerSupport #CustomerSuccess #IndoreJobs #HiringNow #CustomerExperience #SupportJobs #Operations #EcommerceJobs #FurnitureIndustry

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Ikiru?
Ans : Candidates should have a Graduate and above qualification and skills like Query Resolution for this Customer Support Executive job offered by Ikiru.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many vacancies are there for this Customer Support Executive job?
Ans : There is 1 vacancy for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Vijay Nagar, Indore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Query Resolution with 1-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 1 openings.