Customer Support International Call Center

18,000 - 28,000 /month

Igt Solutions

Manyata Tech Park, Bangalore

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

09:00 AM - 06:00 PM | 5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Call Center to join our team at IGT SOLUTIONS. The role offers ₹ 18,000 - ₹ 28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support International Call Center job

What are the eligibility criteria for this Customer Support International Call Center job?
Ans : Candidates should have All Education levels with 1-5 years of experience for this Customer Support International Call Center job offered by Igt Solutions in Manyata Tech Park, Bangalore.
What salary is offered for this Customer Support International Call Center job?
Ans : The salary for this Customer Support International Call Center job ranges between ₹18,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support International Call Center job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Manyata Tech Park, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International Call Center job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support International Call Center job is located in Manyata Tech Park, Bangalore.
Why should you apply for this Customer Support International Call Center job?
Ans : This Customer Support International Call Center job offers a salary between ₹18,000-₹28,000 per month. This is a Full Time opportunity and has 50 openings available.