International Semi Voice Process

25,000 - 28,000 /month

Bpo

Manyata Tech Park, Bangalore

6 - 72 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Semi Voice Process to join our team at Bpo. The role offers ₹25,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this International Semi Voice Process job

Who is eligible to apply for this International Semi Voice Process job at Bpo?
Ans : Candidates should have a 12th Pass and above qualification for this International Semi Voice Process job offered by Bpo.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹28,000 per month in this International Semi Voice Process position.
What shift and timings does this job follow?
Ans : This International Semi Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Manyata Tech Park, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Semi Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This International Semi Voice Process job is located in Manyata Tech Park, Bangalore.
Why should you apply for this International Semi Voice Process job?
Ans : This International Semi Voice Process job offers a salary between ₹25,000-₹28,000 per month. This is a Full Time opportunity and has 50 openings available.